FedEx is Our Preferred Carrier

Protect Your Deliveries with ShipInsure Package Protection on High Valued Orders.

 Robertson Madison LLC is not responsible for lost, damaged or stolen packages.

Standard Shipping Policy

Most Clothing Orders Ship 2 Day Priority Free Based on Your Qualifying Order.

Additional Providers:

  • UPS, USPS and DHL
  • Carriers used are decided based recipient's zip code and carrier's ship zone.


Order Processing Guideline | In Stock Merchandise Only

Orders are processed during normal business hours and processed for delivery Monday - Saturday. Orders are not shipped on weekends and national holidays. 

 

Standard:
Orders placed before 1 pm EST usually ship within two business days. Carrier's service is decide based on items ordered, recipient's zip code, estimated arrival varies based on location, usually 3-7 day from pick up. Email notifications are sent with tracking information and estimated times of arrival.


Express:

  • Expedited orders placed before 1 pm EST will ship same day.
  • Orders placed after 1 pm EST will process and ship the following business day.
  • Expedited services are decided based on recipient's ship zone offered by carrier.
  • Estimated arrival times are within one to two business days. 
  • Email notifications are sent with tracking information and estimated times of arrival.



Orders are not processed on the following holidays: New Year’s, Memorial Day, July 4, Labor Day, Thanksgiving, Christmas Eve Day and Christmas Day.

 


United States Standard Orders | Carriers: FedEx, UPS and USPS

  • Orders $174.99 or less | Flat rate cost $15
  • Orders $175 or more | Free standard domestic shipping throughout the Continental US.


Standard domestic shipping:

  • FedEx or UPS Ground | Ships within 2 - 7 business days, based on products ordered & destination zip code. 

 

Express and other services are based on rate chart selected at checkout.

 

International Orders:

Carriers: FedEx, DHL, UPS, USPS
Rates and services are calculated based on destination country and zip code.

  • Expediated orders based on ship zone and carrier's fees 
  • Duties and taxes are not included.


Please note, the fees listed above do not insure arrival by a specific date. These fees ensure your order will be processed and shipped from our location.